As our community continues to feel the impact of COVID-19, we at Senior Paws wanted to share with you the steps we are taking to ensure the continued health of our clients and patients. We are closely monitoring local and national reports on the evolving impact of COVID-19 and, based on guidance from the Centers for Disease Control (CDC), the World Health Organization and applicable local public health agencies, we have developed plans that will allow us to respond appropriately.

First, there has been no evidence that animals, including pets, can be infected with or spread COVID-19. Having said that, it is prudent to have measures in place in case of an illness in your home. When ill, you should avoid kissing, hugging and sharing food with your pets. If you must be with your pet while you are sick, wear a face mask to prevent the spread of aerosolized droplets and ensure that you are diligent about washing your hands before and after petting your companion animals.

The Senior Paws team will continue to service families in the home and in our center for their senior pet needs. We will be following strict practices to keep our facility clean, including the waiting area, reception area and our comfort rooms. We will sanitize every surface continually throughout the day, maintain an adequate distance from clients, avoid shaking hands/hugs and request credit card information over the phone prior to visits to minimize the amount of direct contact with our human clients. Our staff will be taking extra precautions to ensure they are healthy to work. If they are sick or have any elevations in temperature, they will be asked to stay home.

If you or a family member are experiencing illness, please have a healthy family member bring your pet to our comfort care center for treatment. We have two comfort rooms and therefore will have a maximum of two families in the center for appointments at a time. This will allow us to clean our reception area and comfort rooms between families.

We will be offering telehealth appointments with our doctors on a case by case basis. For our current Senior Paws families, an examination of your pet by one of our doctors must have been performed within the last 12 months to be eligible for one of these appointments. We will not be able to give any advice regarding a pet that is not in our program. Please contact our office to schedule an appointment.

As always, we are here to help your family even during this uncertain time. Please do not hesitate to call us.

Stay healthy Houston.